Understanding the difference between chatbots and call answering services is crucial in today’s technology-driven communication landscape. Chatbots are automated software programs designed to engage in text-based conversations with users, often using artificial intelligence to interpret and respond to queries. They excel in scalability and efficiency, handling a wide range of inquiries 24/7. Answering services, on…
How many times have you called a business and immediately thought “yuck, never mind,” when the receptionist answered the phone? Or a trusted colleague recommended you give someone a call for a service you need, and you’re simply met with a voicemail box on someone’s cell phone? Much of the time, a customer’s (or potential…
Everything seems to be accessible through an app or touch of a button these days. While hands-on work still has its merit, it’s hard to argue with the convenience of an automated system. As your business grows and demands increase too, your priorities shift toward being as efficient as possible. And systems can help with…
Four times as many SME owners stress out about work as they fret about parenting their children. If you have kids of your own, you know what a handful they can be. Imagine the weight on the shoulders of a decent amount of SME owners in the world. You may be one of them with…
When you’re trying to make the most of your small business in 2019, it’s important that you make automation part of your process. By touching base with some small business automation companies, you can free up time and get so much more out of your budget. To this end, consider these tips so that you…
There’s nothing worse than having to do the same assignment over and over again. Just ask your employees: they have to do it all the time – and they hate it. Not only does it affect the state of your workers’ happiness, but it also cuts a deep gash into your budget since you have…
A successful business is an efficient one. This could not be truer than with startups and small businesses, where every last dollar must be spent with maximum efficiency. The costs of administering and setting up a business are on the rise across America. Having the right tools to ensure cost-effectiveness is absolutely critical. This is…
The average worker spends more than five hours each week checking their email. Millennials, on average, spend around 6.5 hours in their inbox each day. Email, like many other office tasks, is a notorious time-waster. What else could your people do if they weren’t responding to leads or doing data entry in spreadsheets? The answer…
Office automation will make your processes much faster, efficient and accurate. It’s estimated that automation could replace some work in almost all job sectors, saving you time and money. When we talk about office automation, we’re talking about using machines and technology to complete tasks that employees currently do. So here are our top three…