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Phone Reception

24 Hour Answering Service
Answering Service
11/13/2023

24/7 Availability: Why Businesses Need After-Hours Answering Services

It’s time to talk about how an answering service can make a world of difference for your business. First off, let’s talk about growth (something all businesses crave). As your business expands–and your client base grows–it’s important to continue to provide exceptional customer service even after normal work hours. If customers (and potential customers) can’t…

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Virtual Assistant vs Chatbot
Answering Service
10/25/2023

Difference Between an Answering Service And Chatbots

Understanding the difference between chatbots and call answering services is crucial in today’s technology-driven communication landscape. Chatbots are automated software programs designed to engage in text-based conversations with users, often using artificial intelligence to interpret and respond to queries. They excel in scalability and efficiency, handling a wide range of inquiries 24/7. Answering services, on…

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Best Answering Service For Small Business
Business
10/14/2023

Why a Phone Answering Service for Small Businesses Is Essential

When it comes to running a small business in today’s fast-paced market, you need every advantage to help you stand out—and sometimes that means bringing in a little help. After all, it never hurts to have someone watching your back. Having a reliable phone answering service can be your secret weapon and support system, ensuring…

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Phone Answering Service Las Vegas
Answering Service
10/12/2023

How to Boost Sales and Customer Loyalty with Phone Answering Service

How many times have you called a business and immediately thought “yuck, never mind,” when the receptionist answered the phone?   Or a trusted colleague recommended you give someone a call for a service you need, and you’re simply met with a voicemail box on someone’s cell phone?  Much of the time, a customer’s (or potential…

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Profesional Voicemail Greeting
Phone Reception
08/31/2021

The Must-Haves of a Professional Voicemail Greeting

The Must-Haves of a Professional Voicemail Greeting As a business owner, it may seem unnecessary to focus your attention on creating a professional voicemail greeting when your to-do list and schedule are already jampacked. However, for many customers, business partners, and potential employees, your voice greeting is the first interaction they have with your company. It’s…

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Outsourcing Your Phone Reception
Phone Reception
02/25/2021

Outsourcing Your Phone Reception Is a Great Way to Spring Clean Your Budget

If you’re gearing up for spring cleaning at your company, you might need more than just a broom and dustpan. Our crew at TheOfficeSquad knows that truly tidying up involves tending to physical and virtual spaces. While it’s important to clear cobwebs from the corner and sweep dust away, it’s also vital that you spend…

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Time to Outsource Your Call Handling
Phone Reception
02/19/2020

Is It Time to Outsource Your Call Handling?

As your business expands, you have limited resources (such as space, employees and money) to accommodate this growth. For many companies, it makes sense to focus these resources on the product or service offered by your business, rather than investing in supporting systems. Instead of spending more money and time developing your own on-site call…

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Do You Really Need a Business Phone Number?
Answering Service
10/04/2019

Do You Really Need a Business Phone Number?

No one starts a business expecting to fail. Forbes estimates that more than half a million people start new businesses each month. With that level of competition for customers, loans and investors, it’s essential you create a solid foundation for your business from the start. Setting up a business phone number is one of the…

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Professional Voicemail Greetings
Answering Service
09/27/2019

5 Professional Voicemail Greetings for Your Small Business

77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place? We’ll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.…

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Scripts for Outsourced Phone Answering
Answering Service
06/07/2019

How to Create Customer Service Scripts for Outsourced Phone Answering

Today’s workforce is seeing changes that are making a dramatic difference in the way we work and do business. 54% of Americans say they spend at least some time working remotely, a common occurrence as we gradually see a rise in remote employment opportunities. However, to ensure quality customer service, many businesses are choosing to…

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Outsourced Phone Reception
Answering Service
05/09/2019

How Outsourced Phone Reception Can Help Your Business

What’s more frustrating – having no way to reach a business by phone or calling and getting stuck in an endless stream of prompts? An automated call answering service could be making your callers hate your company. The right answering service can do the opposite. It can reduce missed calls and improve the experience, leading…

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Top 5 Reasons Businesses Need an Answering Service
Answering Service
05/09/2019

Top 5 Reasons Businesses Need an Answering Service

Are you relying on voicemail for after-hour calls? You’re missing out. 80% of callers won’t leave a message if they get a voicemail. Nowadays, instant communication methods are necessary, especially with younger generations. Keep reading to find out how a business answering service can help you overcome communication issues to grow your business. Business Answering…

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